Straum Jan Mayen Glacier White

Brand: Straum

Local orders over £50 immediately qualify for FREE shipping. Items will be dispatched within 3 business days of purchase unless specifically advised otherwise within the product description.

Tracking details of all shipments are emailed upon dispatch. All shipping enquiries should be sent to sales@timeandtidewatches.co.uk

Your item can be returned within 14 days after purchase for any reason for a full refund. Return requests can be initiated through the self-serve form at the bottom of our Refunds and Exchanges page. Once your request is received, our team will contact you to arrange the return of your watch. Returned items must be unused and in their original packaging. We reserve the right to refuse a return if the product(s) show signs of wear.

Every Straum watch comes with an international manufacturer’s warranty of two years.

Straum's warranty covers all manufacturing defects occurring during normal use, as described in their warranty conditions. Straum will replace free of charge any defective components due to a manufacturing error found by their workshop.

Please note Straum's warranty is not applicable in the following cases:

- Theft, loss.
- Wear and tear and normal ageing of the watch (scratched glass, impact on the case...)
- All types of damage to the entire watch (or part of it) resulting from improper handling or use, lack of maintenance, negligence, accident (drop, scratch, crush, broken glass, etc.), improper use of the watch or failure to follow the instructions provided.
- All types of damage indirectly related or consequential to normal wear and tear of the watch, such as non-functioning, defects or inaccuracies of the watch.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorised Straum sales or services agents, unauthorised service, or other factors not due to defects in materials or workmanship.

The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered or obliterated.

If you have any questions or customer service enquiries, please contact our Customer Service team at sales@timeandtidewatches.co.uk or via +447888863230.

We aren't your usual AD, purchase history NOT required. We are here to democratise watches.

We approach watches with an open mind. Your budget, your AD relationships, the current state of your collection, it doesn’t make a difference to us – we see value at every end of the spectrum, and we can help build your collection, build your knowledge while keeping it all as fun as absolutely possible.

We are all about opening up the conversation, and about giving you advice that has value. Don't take our word for it, check out our recent Google reviews.