Great experience. John and the team were fantastic and helped me purchase my first watch. Highly recommend.
NORQAIN Independence Skeleton 42mm
ALSO AVAILABLE IN-STORE
The Independence family is inspired by the courage it takes to do the unexpected. Designed for the explorer who feels most at home in the “my life, my way” ethos while confidently pursuing their passion.
PRODUCT SPECIFICATIONS
Brand: NORQAIN
Condition: New
Movement: Automatic
Power Reserve: 41 hrs
Glass: Sapphire
SHIPPING
Local orders over €100 immediately qualify for FREE shipping. Items will be dispatched within 3 business days of purchase unless specifically advised otherwise within the product description.
All EU orders are shipped via FedEx or DHL.
Tracking details of all shipments are emailed upon dispatch. All shipping enquiries should be sent to sales@timeandtidewatches.co.uk
RETURNS & EXCHANGES
If you are unable or unwilling to pay the customs or import fees required to clear your order, Time+Tide can assist with arranging its return.
For orders that have not been received by the customer, an A$100 restocking fee per watch will apply and will be deducted from the final refund, converted into the currency used for purchase.
If you have already received your order and wish to return it due to a change of mind, our standard Change of Mind Return Policy (as below) will apply, and no restocking fee will be charged.
Your item can be returned 30 days after purchase for any reason for a full refund. Return requests can be initiated through the self-serve form at the bottom of our Refunds and Exchanges page. Once your request is received, our team will contact you to arrange the return of your item. Returned items must be unused and in their original packaging. We reserve the right to refuse a return if the product(s) show signs of wear.
WARRANTY
Every NORQAIN watch comes with an international manufacturer’s warranty of two years.
NORQAIN's warranty covers all manufacturing defects occurring during normal use, as described in their warranty conditions. NORQAIN will replace free of charge any defective components due to a manufacturing error found by their workshop.
Please note NORQAIN's warranty is not applicable in the following cases:
- Theft, loss.
- Wear and tear and normal ageing of the watch (scratched glass, impact on the case...)
- All types of damage to the entire watch (or part of it) resulting from improper handling or use, lack of maintenance, negligence, accident (drop, scratch, crush, broken glass, etc.), improper use of the watch or failure to follow the instructions provided.
- All types of damage indirectly related or consequential to normal wear and tear of the watch, such as non-functioning, defects or inaccuracies of the watch.
This warranty is void if the watch has been damaged by accident, negligence of persons other than authorised NORQAIN sales or services agents, unauthorised service, or other factors not due to defects in materials or workmanship.
The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered or obliterated.
CUSTOMER SERVICE
If you have any questions or customer service enquiries, please reach out to our Customer Service team via our Contact Page
WHY BUY FROM US?
We aren't your usual AD, purchase history NOT required. We are here to democratise watches.
We approach watches with an open mind. Your budget, your AD relationships, the current state of your collection, it doesn’t make a difference to us – we see value at every end of the spectrum, and we can help build your collection, build your knowledge while keeping it all as fun as absolutely possible.
We are all about opening up the conversation, and about giving you advice that has value. Don't take our word for it, check out our recent Google reviews.
FREQUENTLY ASKED QUESTIONS
GOOD VIBES FROM OUR WATCH FANS
STUDIO INSIDER
Watch recommendations by watch people, for watch people.
